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Job Q&A
Con Way Ling, Executive Vice President
by Kendra Lott
[More Job Q&A's]

After graduating from the University of Virginia with BS and MS degrees in engineering in 1993, Con Way Ling began his career in strategic planning as a senior analyst for Signet Bank, and later became a project manager in London and New York for a strategic consulting firm. In August 1999, he joined the Baltimore-based Internet advertising company TeknoSurf.

Monster.com: Did your formal education include computer training?

Con Way Ling: No, it was more mathematics, like decision theory, optimization, operations, research and statistics, as well as math.

Mc: So is this position quite a departure for you?

CL: Not as much as it might seem. TeknoSurf's core focus is its targeting technology, which blends optimization and mathematics with experience and human judgement. So really it's a great mix of my education and work experience.

Mc: What does targeting technology mean, exactly?

CL: TeknoSurf takes Web surfer, Web site and advertising data and combines it all to optimize what messages get shown to which people. This is the same principle used in other targeted advertising, but using far more sophisticated algorithms, thereby utilizing the interactive potential of the Web.

Mc: What's the most challenging aspect of your job?

CL: Constantly switching gears while trying to figure out how to play in a continually changing industry. In addition to opening our New York office, I help develop and implement our general corporate strategy. So one minute I'm trying to figure out our sales strategy and the next I'm ordering telephones while interviewing potential business development analysts.

Mc: What kind of candidates are you looking for, and how do you find them?

CL: For sales positions we're looking for people with either traditional agency experience or strong Internet advertising experience. For the business development positions we are looking for people with strong analytical and problem-solving skills. In both cases we are looking for people able to work in a constantly changing, exciting pre-IPO environment. So far we've found people through referrals, executive search firms and through Monster.com.

Mc: What's different about working for an Internet company?

CL: The fundamental business principles are still in place -- or at least starting to get there as the market begins to demand this -- but it's a totally new environment. In some fields, you can leave for a month and nothing has changed materially when you get back. To be honest, you could probably leave for a year in some cases. In new media, you can't be out for a day without feeling left out of the loop.

Mc: Does that change how you work?

CL: One needs to be really flexible and constantly searching for new ideas. Any player could be a partner, could have merger potential, could be a competitor -- or could be all three. Those kinds of opportunities keep things interesting.

Mc: How is the field changing?

CL: A higher level of accountability is becoming evident. It used to be that dotcom was enough. Now investors are legitimately demanding more. A lot of companies appear differentiated on the surface but in reality are just packaging the same idea differently. Now there is clearly value in packaging, but what gives TeknoSurf an edge is that is that we have both a cool product and a sound business model.

Mc: What do you like most about the field?

CL: I like the merit-based nature of it. As the industry is new and changing, there is very little traditional infrastructure in place. In general, good ideas can stand on their own with limited politics, etc.

Mc: What advice would you offer someone who wanted to launch an Internet business?

CL: To develop solid analytical skills -- and the ability to get things done.

Mc: Thank you for your time, and for your insight.

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