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Dotcom Survivors: Thriving in Uncertainty by Sacha Cohen With two years of industry experience under his belt, Colin Chung, director of consumer intelligence and strategy at SmartBargains has worked with two of the dotcom shakeout's most high-profile casualties: MotherNature.com and Furniture.com. But he doesn't regret a minute of it. Although he was laid off from Furniture.com in June, he found his experience with that company to be invaluable. "I received so much experience in marketing, from
branding to PR to online and offline marketing," says Chung. "I worked with a tremendous amount of talent. We had graduates from all the top Ivy League schools, as well as people from the top management consulting firms. And when you work with great talent, the depth and breadth of your experience grows significantly." And even though the company finally had to shut its doors, Chung walked away pretty much unscathed. In fact, he's convinced the experience he gained from working at Furniture.com is something he couldn't have found at a large consulting firm or a traditional brick-and-mortar. When he got laid off, he was inundated with calls from recruiters and other companies eager to get him on board. He landed at SmartBargains shortly thereafter. Chung, along with most of the industry's long-time professionals, is more realistic than ever before. He claims a good sense of balance is what has made him successful and
Staying Put After four years in the Internet industry, Janet Holian is considered a seasoned veteran. She has seen companies succeed and fail and the Internet sector go through its ups and downs. But through it all, she has known one thing: This is where she wants to be. Currently, Holian works as the vice president for product marketing at VistaPrint.com. Before that, she was vice president of corporate marketing at Andover.Net, the leading Linux and open source technology portal. She was also a key member of the management team that took the company public in December 1999. But before that success, Holian watched a company she cofounded, Personal Audio, go under. It was her first taste of sinking with the ship, and she's determined not to make that mistake twice. "If you get to the point where you don't see long-term potential or it looks like the business model isn't working, it's time to get out and start searching. Don't go down with the ship just because you feel obligated," she says. After her professional setback, Holian reevaluated her career. She didn't think she wanted a startup's chaos and uncertainty again. So she interviewed with a couple of large and medium-sized companies and realized she "belonged at a fast-paced, growing company with a good business plan and model." For many dotcom survivors, that's a valuable lesson: Succeeding in the dotcom sector isn't about the up and down hype; it's about whether or not the company you work for has the business model and management needed to prosper. "You hear so many negative things now. It's really unfortunate," says Holian. "We're lumping the Internet into one world. It's too general. The Internet is huge, and it has many different uses. Things are settling down, and abnormal valuations have fallen off the cliff. We are just settling in, and I think a lot of the negative attention will fall to the wayside. I don't pay attention to all the hype." And neither do most dotcom survivors. Getting caught up in the media hysteria, both good and bad, can make a difficult period even more stressful. Even though the layoffs keep coming, and the doors of well-known e-tailers like Pets.com and Garden.com continue to close, longtime Internet industry professionals know this is all par for the course in a young and evolving sector. And the smart ones -- those who have built careers based on solid business principles and realistic expectations -- will be around for the long haul.
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